SITTINGSUITS ApS
VAT: 458401196
SITTINGSUITS ApS accepts online payments with the following credit cards Visa, Mastercard, Paypal.
Payment will only be deducted from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or stated on your order.
When paying with Visa Electron and Mastercard Debit, which is a debit card, the payment will be reserved in your account in accordance with the terms of your card until we withdraw or decline the payment.
All prices on the website include VAT.
The website uses the following currencies for pricing:
GBP
SITTINGSUITS ApS uses a secure payment server that encrypts all information with SSL protocol, meaning your data is secure and cannot be read by other third parties.
The delivery time for your order is 2-4 businessdays.
SITTINGSUITS ApS offers a 30 days full refund on goods purchased on the website unless otherwise agreed or stated in your order.
The 30 day period starts on the day the order is delivered.
You are responsible for the condition of the product, and of the decreased value of the goods caused by handling it other than what is necessary to determine the nature, characteristics and function of the goods.
This means, that you have to try the item in the same way as if you were shopping in a physical store.
If the item is tested/used in addition to what is described above, it is considered used and of decreased value. This means, that when the purchase is canceled, you will receive a minor portion or none of the purchase amount refunded. It is up to SITTINGSUITS ApS to evaluate the item's condition.
There is a 2 year warranty on products according to the Danish Sales Law. The warranty applies to all errors in software, material and fabrication.
Complaints regarding errors and defects must be reported to SITTINGSUITS ApS in a reasonable time after the goods have been received. We consider af maximum of months as a reasonable time, unless otherwise agreed. We will refund reasonable shipping costs.
The complaint waives right to warranty if the items are handled improperly or unusually.
SITTINGSUITS ApS covers return costs to a reasonable extent.
When returning, please contact us at customerservice@sittingsuits.com
Warranty complaints will not be accepted if they are sent by cash-on-delivery system.
In the event of a complaint, our e-mail address must be stated: info@sittingsuits.com and the website on which you purchased the item.
A complaint about a product or service can be filed with the Center for Complaints, the House of Commons, Toldboden 2, 8800 Viborg.
You can appeal to the Center for Complaints through the Complaints Portal for the House of Commons (Link) .
For EU citizens outside the EU, complaints must be sent via the EU Commission's online complaint platform.
ec.europa.eu
